A top provider of criminal justice technology solutions for public safety, Securus Technologies, announced in a press release that they will be unveiling a number of reports that will highlight wrongdoings and integrity breaches by Global Tel Link, one of the Nation’s leading providers of telecommunications services. Securus is planning to expose many different instances of overcharges by GTL over the remainder of the year and hopes to influence GTL to act with higher integrity in the future.
Putting the Spotlight on GTL Wrongdoings
The first report involves the time when GTL provided Louisiana Department of Corrections outbound telecom services for thousands of inmates. The report reveals that GTL programmed the clocks in their telephones at Louisiana correctional institutions to add extra time to each call and also rated calls at much higher levels than rate caps allow. GTL also inflated charges to its by adding charges to its calls after they had already been rated and also regularly billed individual calls multiple times. These actions were found to be fully deliberate and are estimated to have costed Louisiana taxpayers over one million dollars in overcharges.
With their aim of shaming GTL into adapting ethical future practices, the release of this first report, and the extremely unethical behavior highlighted in its pages, will hopefully go a long way toward changing telecommunications practices in the corrections industry.
Serving Public Safety
Securus Technologies of Dallas, Texas serves over 3,000 corrections agencies and one million inmates across the Nation. The organization provides emergency response, monitoring, and many other services and is dedicated to promoting ethical and lawful practices throughout the corrections industry. In releasing these reports, Securus intends to cast a light on exploitative practices within the industry with the aim of improving practices, while at the same time promoting top public safety.