When Securus Technologies announced the release of the latest JLG Technologies Investigator Pro 4.0, with the added feature of searchable voice I was excited. Securus Technologies is a leader in the field of civil and criminal justice technology and provides modern solutions to public safety concerns. Their software is easy to use and only requires minimal user training, I learned to use it effectively within several shifts.
The new software allows me to search a database of inmates’ telephone calls by using a voice sample from either party participating in the telephone call. The selected voice sample is then matched to other all other calls within the system.
The new searchable voice feature lets me track individuals’ voices, and I no longer rely upon ID, PIN, or telephone number. This means easier tracking of multiple inmate calls and contacts, without hours spent cross-referencing logs. When tracking the activity of groups of callers voice search quickly became an invaluable resource for me. Searchable voice can also be used in conjunction with high-interest group tagging and voice identification. When I use the software with the tagging and voice identification enabled I find isolating the connection between both the inmates still incarcerated and released inmates to be simplified. I am certain that this software has allowed me to make several valuable connections that I otherwise would have missed in the volume of calls. This combination provides me with a powerful tool for predicting and preventing crime.