Category Archives: Inmate Communication App

Securus Technologies, Partnering for an Enhanced Experience

If you or a friend or family has ever been incarcerated, you may already be familiar with Securus Technologies. This company specializes in connecting inmates with their loved ones. They provide many different services, however, they’re most known for phone and video visitation. Other services introduced during recent years include voicemail, email, and other messaging services. Securus Technologies also provides valuable monitoring services for those internal and externally involved in the corrections process. Securus is headquartered in Dallas, Texas, has served over 1.2 million inmates, and has been in business for over 30 years.


Staying ahead of the competition is a priority to Securus Technologies. As a result, the company can provide more services at affordable rates. This was a concern in past years, as nearly all telecommunications providers in corrections were forced to charge much higher rates. Another way Securus Technologies has stayed ahead of the pack is by acquiring numerous companies over the years. The most recent acquisition is GovPayNet. This company processes payments for many governmental entities and will help streamline the correctional process, even more, saving all users valuable time and money. GovPayNet has been in business for over 20 years and was designed to provide a single solution to payment processing.


Securus Technologies advancements have gained much attention. Customer satisfaction survey scores have increased drastically over the years. Having a 95 percent satisfaction rating is an accomplishment for any company, even those not involved in a challenging field like corrections. The company has also been awarded an “A+” rating by the Better Business Bureau. This is also a huge accomplishment due to the size and nature of the business. The managing officers at facilities across the country have also given Securus Technologies their endorsement, and look forward to what innovative ideas the company will implement next.


Securus Technologies’ Unrelenting War on Crime Since 1986

We have been a leading company in criminal investigation since our debut in 1986. Today, we are based in Dallas, TX and boast of more than 1,000 employees within our offices in Texas and the regional officers in Carrollton, Allen, and Atlanta. So far, we have managed to contract about 2,600 correctional facilities in the North America. Securus Technologies, Inc. managed to acquire T-Netix and Evercom in 2007 and Syscon Justice Systems in 2007 which expanded our activities and scope to a greater extent.


At Securus Technologies we offer a technology that effectively controls contraband phones. Access Solutions partnered with Harrison Corporations in July 2006 to produce the Cell Defender technology. Before this partnership, Access solutions had gotten the approval of various facilities within the Department of Correction. Recently we made clear our plans to bring into action Wireless Containment Solution that will enable us to cut off contraband cell phones from the national mobile network.


Securus Technologies, Inc. is the number one dealer in parolee tracking and detainee communications. We offer unmatched responsive, comprehensive and innovative customer service. We solely focus on the special needs of the correctional facilities and the law enforcers. The main office is in Dallas, but we also have other offices in the Dallas Metro Area as well as Atlanta, GA.


A peep into the customer’s comments regarding our company as presented in the PR Newswire gives more exciting experience. One of the customers stated that he likes our breakthrough in technology and loves all our services that we offered from his first encounter with other. Another said that we showed commitment in updating their investigative tools and offering solutions to their requests thereby making their operations more efficient. These are just a few comments, but almost all our customers’ feedbacks indicate that we are a great company.


Securus Technologies Provides a Powerful New Tool

When Securus Technologies announced the release of the latest JLG Technologies Investigator Pro 4.0, with the added feature of searchable voice I was excited. Securus Technologies is a leader in the field of civil and criminal justice technology and provides modern solutions to public safety concerns. Their software is easy to use and only requires minimal user training, I learned to use it effectively within several shifts. Get the latest news on Linkedin about Securus.

The new software allows me to search a database of inmates’ telephone calls by using a voice sample from either party participating in the telephone call. The selected voice sample is then matched to other all other calls within the system.

The new searchable voice feature lets me track individuals’ voices, and I no longer rely upon ID, PIN, or telephone number. This means easier tracking of multiple inmate calls and contacts, without hours spent cross-referencing logs. When tracking the activity of groups of callers voice search quickly became an invaluable resource for me. Searchable voice can also be used in conjunction with high-interest group tagging and voice identification. When I use the software with the tagging and voice identification enabled I find isolating the connection between both the inmates still incarcerated and released inmates to be simplified. I am certain that this software has allowed me to make several valuable connections that I otherwise would have missed in the volume of calls. This combination provides me with a powerful tool for predicting and preventing crime.

Securus Video Visitation – Kids from Securus Technologies on Vimeo.

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